This policy explains what personal information Glow Veil collects, why we collect it, and what you can do about it. It applies to this website and to any order placed through it.
What we collect
When you place an order we collect your name, email address, shipping and billing address, a phone number where you provide one, and the details of what you bought. When you browse the site we collect standard technical information: IP address, browser and device type, the page that referred you, and the pages you viewed.
We do not collect or store your full card number. Payments are handled by Shopify Payments and by whichever wallet you choose, and your card details go to them directly.
Why we collect it
To take payment, fulfil and deliver your order, send shipping updates, answer your support messages, prevent fraud, meet our tax and accounting obligations, and understand which parts of the site work and which do not. If you have opted in, we also use your email address for marketing.
Who we share it with
The store runs on Shopify, so Shopify processes order and customer data on our behalf. We share addresses with the carriers who deliver your parcel and email addresses with the provider that sends our transactional and marketing email. We use analytics providers to measure site traffic. We do not sell your personal information.
Cookies
The site uses cookies that are necessary for the cart and checkout to work, and optional cookies for analytics and advertising. You can accept or decline the optional ones through the consent banner and change your mind later in your browser settings.
How long we keep it
Order records are kept for as long as tax and accounting law requires, typically seven years. Marketing contacts are kept until you unsubscribe.
Your rights
Depending on where you live you may have the right to access, correct, export or delete the personal information we hold about you, and to object to certain processing. Write to support@glowveil.com and we will act on it within 30 days. If you are in a US state with an opt-out right, see Your Privacy Choices.
Changes
If this policy changes we will post the new version here with the date it took effect.