Returns

Every Glow Veil curtain comes with 30 nights to decide. Hang it, run it through a few evenings, and if it is not what you wanted, send it back for a full refund. We do not ask you to justify the decision.

To start a return, email support@glowveil.com with your order number. We reply within 24 hours with a return address and instructions. Please wait to hear from us before posting anything, as an unannounced parcel is hard to match to an order.

Faulty, damaged or wrong item: we cover return postage. Changed your mind: return postage is yours, and we recommend a tracked service.

The full detail — what needs to come back, how refunds are timed, and what the warranty covers — is on the Returns & Refunds page.